At 19myr1, your privacy is more than an obligation — it is our commitment. We protect every piece of information you share with us using high-grade encryption and rigorous data management practices.
Six core pillars in our approach to safeguarding the security and confidentiality of every member's personal data.
All data transmitted between your device and 19myr1 servers is protected with industry-standard 256-bit SSL encryption. No sensitive information moves without full protection.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls and 24/7 monitoring. Only authorised personnel may access your records.
Our identity verification (KYC) process uses fully encrypted channels. Documents you submit are handled privately and are not shared with third parties without your consent.
19myr1 does not sell, rent or trade your personal data to advertisers or third-party data brokers under any circumstances. Your data belongs to you — it is not a business commodity.
You have full control over your data — you may request a copy, correct inaccurate information, or apply for data deletion in accordance with rights granted under data protection law.
19myr1's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We continuously update our practices in line with the latest legislative developments.
Request a copy of your personal data at any time.
Correct information that is inaccurate or incomplete.
Request data deletion under certain permitted circumstances.
19myr1 ("Company", "we") is committed to protecting the privacy and security of every member's and visitor's personal information on our platform. This Privacy Policy clearly explains how we collect, use, store, process and protect your personal data when you use the website, mobile app and all services offered under the 19myr1 brand.
This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We believe that transparency in data management is not only a legal obligation, but also the foundation of trust we build together with the Malaysian player community.
By continuing to use the 19myr1 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
We only collect data that is strictly necessary to provide you with a safe, fair, and seamless service. The following are the categories of data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, important notifications |
| Financial Data | Bank account details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Gaming Data | Wagering history, favorite games, session duration | Responsible gaming, personalization |
| Communications Data | Customer support chat records, emails | Service improvement, complaint resolution |
We do not collect sensitive data categories such as health information, political views, or religious beliefs except in very limited circumstances and with your explicit consent.
The data we collect is used for the following purposes, all on a valid legal basis:
We will not use your data for any purpose beyond what is stated here without first obtaining your consent.
19myr1 does not sell your personal data. However, in the course of operating the platform, we may share your data with selected third parties in the following circumstances:
All third parties working with us are bound by strict data protection agreements and are only permitted to process your data in accordance with our instructions and for the stated purposes only.
The 19myr1 platform uses cookies and similar tracking technologies to enhance your browsing experience. There are several types of cookies we use:
You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some platform features. We do not use third-party cookies for targeted advertising purposes.
We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or disclosure:
In the event of a data breach that may affect your rights or freedoms, 19myr1 is committed to notifying you within the timeframe required by applicable law.
As a data subject, you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, please contact our privacy team through the available customer support channels. We will process your request within 30 business days. In some cases, we may require verification of your identity before processing the request.
19myr1 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.
The 19myr1 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from children or minors. If we discover that we have collected data from someone under the age of 18, the account in question will be terminated immediately and all related data will be deleted as soon as possible.
If you have reason to believe that a minor has registered on our platform, please contact our customer support team immediately.
The 19myr1 platform may contain links to third-party websites or services that operate outside our control. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policy of every website you visit. 19myr1 is not responsible for the privacy practices or content of third-party websites.
19myr1 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or new service features. Any significant changes will be communicated to you via in-platform notifications or your registered email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. Continued use of the platform after changes take effect constitutes your acceptance of the amended terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer via:
We are committed to handling all privacy-related inquiries seriously and will respond within 10 business days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.